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In many veterinary practices there are more Veterinary Assistants than any other employee type, but because of lack of formal education and training, Veterinary Assistants are often the least experienced. Stop and think about that for a second – the largest portion of your staff may be under-skilled, less proficient and in need of training. That’s not a recipe for success.
Now that you’ve identified the area of greatest need, now consider who is going to address that? If you are like most practices, employee training isn’t even in the top 5 immediate priorities. How many practice owners or managers can honestly say they have enough time to devote to training and development of staff? Read more
