Wendy S. Myers, CVJ, owns Communication Solutions for Veterinarians in Denver, CO and is a Certified Veterinary Journalist. Her consulting firm helps veterinary teams and owners improve communication skills, compliance, client service, and practice management and is a leader in phone-skills training. Wendy is a member of the American Animal Hospital Association and has been an instructor for the AAHA Veterinary Management School. Known for seminars and webinars packed with practical business ideas that can be immediately implemented, Wendy speaks at conventions internationally. She is the author of five books and five videos and frequently writes for veterinary journals.
Creating the 5-star Experience Over the Phone
How to Keep Doctors on Time
Dental Promotions that Boost Compliance
What Millennial Clients Want from Your Veterinary Clinic
How to Deal with Jerks
Get Your Pharmacy Back
The 5 Phone Mistakes Receptionists Make & How to Triage Phone Calls
How to Prevent Client Complaints & Bad Reviews
Get Clients to Accept Dental Treatments
Perfect for new hires and staff meetings, choose from training packages of 12 courses or build your own curriculum.